We have now round 150 VPN customers from world wide (together with exterior companions) connecting flawlessly.
1 single exterior consumer from a special firm just isn’t capable of join. (The one one from that firm who wants entry).
His FortiVPN shopper reveals: Unable to determine the VPN connection. The VPN server could also be unreachable.
I’m positive the problem just isn’t on our aspect. However for that 1% probability I’m asking you:
Have you ever ever had such a scenario? Are you aware what could possibly be blocking the entry?
I can ping the gateway simply wonderful.
Thanks.